PERSONAL WORKSPACE
My Workspace
Your assigned workload and daily priorities.
Assigned Staff
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Quick Actions
Go directly to the work you need.
Priority Clients
Overdue and due-today clients ready for action.
My Recent Activity
Latest recorded work in SVS ERP.
WELCOME BACK
Loading profile…
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Upcoming Birthdays
Automatic reminders without displaying anyone's birth year.
TOTAL CLIENTS
0
All Time
ACTIVE CLIENTS
0
With Active Rounds
WAITING 35 DAYS
0
For Next Round
INVALID LOGIN
0
Need Login Update
DONE TODAY
0
Completed Today
BETA OPERATIONS OVERVIEW
SVS Live Business Health
Production, workforce, payroll, document control, and master-data readiness.
Live Attendance
Employees with an open shift.
Approval Queue
Items that need Administrator or Supervisor action.
Beta Readiness
Pre-test operational checks.
Today’s Production
0 of 250 daily target
Completed
0
Target
250
Remaining
250
Active Staff
0
Top Disputers
Today’s completed tasks
Top CFPB
Today’s completed submissions
Today’s Queue
Assigned, completed, and remaining cases by disputer.
Latest Activity
Recent case updates from the database.
SVS
SIMULA VIRTUAL SOLUTIONS
LIVE OPERATIONS COMMAND CENTER
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LIVE • AUTO-REFRESH 15S
TODAY'S PRODUCTION
0 / 250
250 remaining
🏆 Top Disputers
Completed today📨 Top CFPB
Completed today🟢 Staff Online
Signed-in users⚡ Live Activity
Latest production eventsCEO OPERATIONS
Executive Dashboard
Daily, weekly, and monthly operating health.
14-Day Production Trend
Completed case updates.
Team Health
Assigned, completed, remaining, overdue.
Client Portfolio
Distribution and completion by partner.
CASE OPERATIONS
Clients Workspace
Search, update, assign, and manage client work from one screen.
0 clients
Client Filters
Search and narrow down the active tracker.
| # | Name | Client | Round | Status | Disputer | CFPB | Date | Next Due | Task Status |
|---|
DAILY OPERATIONS
Today's Work
Overdue and due-today cases ready for action.
Action List
Use Start or Done. Every action is recorded in the case timeline.
Dynamic Work Queue
Due dates are calculated per case using its own follow-up interval.
Bulk Client Import
Paste one client name per line. The system checks duplicates before saving.
OPERATIONS PIPELINE
Tracking Board
Review every case by pipeline stage, round, due date, and assignment.
Pipeline
Click a stage to show matching cases.
Rounds
Current case distribution.
All Tracked Clients
Click any row to open the case.
SunMonTueWedThuFriSat
EMPLOYEE SELF-SERVICE
My Workspace
Attendance, leave balance, leave requests, and released payslips.
File My Leave
The leave date is the 10:00 PM shift-start date.
My Attendance
Latest 30 shift records.
My Leave Requests
Status and reviewer details.
My Payslips
Approved and paid payroll records only.
DOCUMENT CONTROL
Letter History
Generated PDFs, review status, sent tracking, and re-download.
WORKFORCE MANAGEMENT
Attendance & Shift
Clock in, manage breaks, and review shift performance.
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Night Shift • 10:00 PM – 7:00 AM • Lunch 1:00 AM – 2:00 AM
MY STATUS
Not Clocked In
00:00:00
Clock In—
Break0m
Late0m
Night Differential0m @ 10%
Recent Shifts
Your last seven attendance records.
CURRENT CUTOFF
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Estimated Total Payroll₱0.00
Payroll Preview
Attendance, paid leave, and actual night hours. Create a draft to lock the cutoff snapshot.
| Employee | Employment | Position | Monthly | Worked | Paid Leave | Unpaid Leave | ND Hours | Worked Pay | Leave Pay | ND Pay | Total |
|---|
Payroll Runs
Draft → Approved → Paid. Adjustments are allowed while a run is still Draft.
13th Month Projection
Actual basic pay earned plus paid-leave basic pay, divided by 12. Night differential is excluded.
| Employee | Position | Basic Salary Earned | Accrued 13th Month |
|---|
Invoice History
Completed clients converted to billable line items.
Employment & Leave Balances
Regular employees receive 5 paid leave days per calendar year. Trainees and probationary employees have no paid leave credits.
| Employee | Type | Position | Effective Monthly | Entitled | Used | Remaining |
|---|
Leave Requests
Paid leave carries basic pay only and never earns night differential.
Staff Performance
Production activity for the selected period.
CFPB Performance
Submission workload and completed clients.
DISPUTE DOCUMENTS
Letter Generator
Paste one INDEX, review the detected items, and generate every required PDF automatically.
Administrator · Supervisor · Disputer
1. Letter Templates
Select the active template for each detected letter category.
2. Paste INDEX
Paste the completed, manually verified INDEX and review every detected item before generating letters.
No INDEX parsed yet.
Paste an INDEX to auto-detect bureaus.
3. Collection Address Directory
Enter and save the verified mailing address for each collection agency. Saved addresses are reused automatically.
Parse an INDEX to detect collection accounts.
DOCUMENT MANAGEMENT
Template Library
Create and manage reusable letter templates without editing DOCX files.
Administrator · Supervisor
Create Template
Paste the letter, then insert placeholders where dynamic client data and dispute items should appear.
Start typing to validate the template.
FUTURE AI MODULE
AI Letter Writer TO FOLLOW
The module is reserved for future bureau-specific AI letter generation when dedicated AI infrastructure or budget becomes available.
Administrator · Supervisor · Disputer
AI Letter Generation is parked for now.
The current Template Letter Generator remains the production engine. It is faster, predictable, and has no per-letter AI cost.
Current workflow: Prepare the verified INDEX → use the Template Letter Generator → review → generate PDFs.
Disputer Performance
Total completed tasks
CFPB Performance
Total completed submissions
Daily Task Volume
Current monthly trend
Under Target Today
Staff below the 20-task target
MASTER DATA
Bureau Address Directory
Central verified addresses used automatically by the Letter Generator.
MASTER DATA
Collection Agency Directory
Maintain one verified mailing address per agency and reuse it across every dispute letter.
ADMIN CONFIGURATION
Dynamic System Settings
Manage dropdown options without editing the code.
Clients
Companies available throughout the ERP.
Total
0
Active
0
Inactive
0
ADMINISTRATION
System Health
Database, sessions, backups, server, and storage.
Environment
Current server runtime details.
ACCOUNTABILITY
Activity & Audit Log
See who changed what, when it happened, and which record was affected.
Recent Events
Newest activity appears first.
ACCESS CONTROL
User Management
Create accounts and control which parts of SVS ERP each person can use.
GOOGLE ONBOARDING
Google Access Requests
Review each verified Google account, then assign its role, position, employment type, supervisor, and hire date.
0 PENDING
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System Users
Active and inactive accounts.
Total0
Active0
Inactive0